User Journey Map

User journey is a series of steps from the scenario in which a user might interact with the workflow of your products.

If you want to create a user journey, you need to understand below information before attempting a journey:

  • User’s goals
  • User’s motivations
  • Current pain points
  • User’s overall characteristics
  • User’s main tasks to achieve their goals

If you are good to start, you just need to download this template as a sample and try to modify it in the best realistic way!

Download resource